At Unbranded, we take your privacy seriously. We are committed to complying with Republic Act 10173 or the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
You can visit the Platform and browse without having to provide personal details. However, you will be required to sign up for an account if you wish to use the Services.
The Personal Data We Collect From You
Personal Data means any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly, indirectly, and certainly identify an individual.
During the course of your use of the Platform and the provision of the Services, we may collect personal data from you, which includes but is not limited to:
Identity data, such as your name, gender, profile picture, and date of birth;
Contact data, such as billing address, delivery address, email address and phone numbers;
Account data, such as bank account and payment details;
Transaction data, such as details about orders and payments to and from you, and other details of products and Services that you have purchased or obtained through the Platform;
Technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, and other information and technology on the devices you use to access the Platform;
Profile data, such as your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses;
Usage data, such as information on how you use the Platform, products and Services or view any content on the Platform;
Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Platform;
Biometric data, such as voice files when you use our voice search function, and facial and other bodily features and voice of yourself and/or another other persons featured in your video when you upload videos onto the Platform; and
Marketing and communications data, such as your preferences in receiving marketing from us and our third parties and your communication preferences.
During the course of your use of the Platform and the provision of the Services, we may receive personal data from you in the following situations:
When you create an account with us;
When you apply for any of the Services or purchase any products available on the Platform;
When you use any of the features or functions available on the Platform or Services;
When you record any user-generated content which is uploaded on the Platform;
When you use the chat function on the Platform;
When you subscribe to our publications or marketing collaterals;
When you enter a competition, promotion or survey;
When you participate in any activity or campaign on the Platform;
When you log in to your account on the Platform or otherwise interact with us via an external service or application, such as Facebook or Google;
You must only submit personal data which is accurate and not misleading and you must keep it up to date and inform us of any changes to the personal data you have provided to us. We shall have the right to request for documentation to verify the personal data provided by you as part of our customer verification processes.
You may access and update your personal information submitted to us at any time as described below.
Use and Disclosure of Personal Data
The personal data we collect from you may be used by us, for certain purposes, which include but are not limited to the following:
To facilitate your use of the Services or access to the Platform,
To respond to your queries, feedback, claims or disputes to us.
To process orders you submit through the Platform (Payments that you make through the Platform for products, will be processed by our agents);
To deliver the products you have purchased through the Platform, we may pass your personal information on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
To update you on the delivery of the products and for customer support purposes;
To compare information, and verify to ensure that the information is accurate;
To ascertain your identity for fraud detection purposes;
To facilitate the takedown of prohibited and controlled items from our Platform;
To administer your account (if any) with us;
To verify and carry out financial transactions in relation to payments you make online;
To audit the downloading of data from the Platform;
To improve the layout or content of the pages of the Platform and customise them for users;
To identify visitors on the Platform;
To carry out research on our users’ demographics and behaviour;
To provide you with information we think you may find useful or which you have requested from us, provided you have indicated that you have not objected to being contacted for these purposes;
To display your name, username or profile on the Platform;
To send you marketing or promotional materials about our products and services from time to time; and
We may also conduct automated decision-making processes in accordance with any of these purposes.
Rights of User
As a user you have the right to:
withdraw your consent to the continued use, disclosure and/or processing of your personal data;
request erasure or blocking of your personal data;
request correction of inaccurate or erroneous personal data, unless such request is vexatious or unreasonable;
request for reasonable access to your personal data; and
request indemnification for damages sustained due to such inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.
Updating Your Personal Data
It is important that the personal data you provide to us is accurate and complete for you to continue using the Platform and for us to provide the Services. You are responsible for informing us of changes to your personal data, or in the event you believe that the personal data we have about you is inaccurate, incomplete, misleading or out of date.
You can update your personal data anytime by accessing your account on the Platform.
We take steps to share the updates to your personal data if your personal data is still necessary for the above-stated purposes.
Accessing Your Personal Data
You may request information about your personal data which we have collected, or enquire about the ways in which your personal data may have been used, disclosed, stored or processed by us within the past year. In order to facilitate processing of your request, it may be necessary for us to request further information relating to your request.
We reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request.
We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within fifteen(15) days from the date of your request, we will inform you in writing. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the applicable data protection laws).
Security of Your Personal Data
To safeguard your personal data from unauthorized access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, modification or similar risks, we have introduced appropriate administrative, physical and technical measures such as:
Restricting access to personal data to individuals who require access;
Maintaining technology products to prevent unauthorised computer access;
If you believe that your privacy has been breached by Unbranded, please contact us immediately.
You should be aware, however, that no method of transmission over the internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Unbranded password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal data and other data submitted to Unbranded. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log out of your account and close the browser when you are finished with using a shared computer.
Retention of Personal Data
We will only retain your personal data for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.
Unbranded does not sell products for purchase by minors (which is to be determined based on the applicable law), nor does it intend to provide any of the Services or the use of the Platform to minors. We do not knowingly collect any personal data relating to minors.
We will not be responsible for any unauthorized use of the Services on the Platform by yourself, users who act on your behalf or any unauthorized users. It is your responsibility to make your own informed decisions about the use of the Services on the Platform and take necessary steps to prevent any misuse of the Services on the Platform.
Collection of Computer Data
When you visit the Platform through your computer, mobile device, or any other device with internet connectivity, our company servers will automatically record data that your browser sends whenever you visit a website. This data may include:
Your computer or device's IP address;
Webpage you were visiting before you came to the Platform;
The pages within the Platform which you visit; and
The time spent on those pages, items and data searched for on the Platform, access times and dates, and other statistics.
This data is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.
Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalise the content to match your preferred interests more quickly, and to make the Services and the Platform more convenient and useful to you.
You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.
Web beacons are small graphic images that may be included on our Service and the Platform. They allow us to count users who have viewed these pages so that we can better understand your preferences and interests.
Unbranded's Right to Disclose Personal Data
YOU ACKNOWLEDGE AND AGREE THAT UNBRANDED HAS THE RIGHT TO DISCLOSE YOUR PERSONAL DATA TO ANY LEGAL, REGULATORY, GOVERNMENTAL, TAX, LAW ENFORCEMENT OR OTHER AUTHORITIES OR THE RELEVANT RIGHT OWNERS, IF Unbranded HAS REASONABLE GROUNDS TO BELIEVE THAT DISCLOSURE OF YOUR PERSONAL DATA IS NECESSARY FOR THE PURPOSE OF MEETING ANY OBLIGATIONS, REQUIREMENTS OR ARRANGEMENTS, WHETHER VOLUNTARY OR MANDATORY, AS A RESULT OF COOPERATING WITH AN ORDER, AN INVESTIGATION AND/OR A REQUEST OF ANY NATURE BY SUCH PARTIES. TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, YOU AGREE NOT TO TAKE ANY ACTION AND/OR WAIVE YOUR RIGHTS TO TAKE ANY ACTION AGAINST UNBRANDED FOR THE DISCLOSURE OF YOUR PERSONAL DATA IN THESE CIRCUMSTANCES.